# One platform, limitless capabilities

Grant, monitor, and audit access with ease. Teleporte brings secure keyless access, real-time insights, and seamless identity-based access management into a single powerful platform.

## Get more out of your access management system

### Failsafe Unlock

Failsafe Unlock provides a secure method to open Sera4 padlocks during service interruptions, without the need for a mobile device.

- Administrators can generate 4-digit access codes to enable field users to open locks without a Teleporte digital key.
- Access codes change every 4 hours to maintain the security of the system.
- Administrators can generate multiple access codes to schedule accesses in advance.
- During a disaster recovery scenario, field engineers can access Sera4 locks by entering the access code in the mobile application.

### Device Restriction

Optional Device Restriction restricts users to one mobile device to prevent fraud.

- Mobile devices are automatically registered upon a user’s first login to the mobile application, reducing the overhead in device registration.
- Administrators can enable users to register a new mobile device, or even multiple devices for a single account.
- Automated notifications from Teleporte Cloud report when a user has attempted to sign in from an unauthorized mobile device.

### Photos and Notes

Photos and Notes allows Teleporte customers to require that users provide photo evidence of a locked access point before leaving the site.

- Photos and notes are taken within the Teleporte mobile app and uploaded to the cloud for easy administrator access.
- Each photo and note is linked to a user and an access point, with a digital signature to certify capture date, time, and location.
- Photos and notes captured while a user is out of coverage are uploaded to Teleporte Cloud when the mobile device reconnects to a data network.

### Lock Groups and Sites

Site Assurance provides detailed, consolidated reports of all data generated during a site visit, including site visitors who didn’t open locks. Teleporte Cloud also provides notification of any process deviance on the dashboard and via email.

- Site Assurance reliably verifies time, date, location, mobile device, and user during a site visit, from check-in to check-out.
- Detailed event reports helps organizations understand what is taking place at various sites within their operations.

### Site Assurance - Workflows

Require users to check-in upon arrival, and check-out before leaving, to enforce process controls and oversight during site visits.

- Teleporte Mobile prompts users to check on site arrival, before opening any lock. Users who don’t open locks can also check in to log their presence onsite.
- Administrators can set a maximum period for a site visit, and users must close all locks and check out before the site visit period ends.
- Teleporte Mobile tracks and reports all locks that have been opened during a site visit.
- Users receive warnings if they try to check out before all locks are closed.

### Site Assurance - Alerts and Logs

Site Assurance delivers detailed reports to consolidate the data generated during a site visit, even if the user did not open a lock. Teleporte Cloud also generates notifications of any process deviance via Dashboard and emails.

- When enabled, Connected Latch reminds user to use the mobile application to close the locks, and prevents the lock from being closed without authorization from the Teleporte app.
- Teleporte Mobile provides users with step-by-step instructions for securing a site, while also registering the lock status.
- Users are notified when the lock status has been successfully synchronized with Teleporte Cloud.
- Close events while the mobile device is outside of data coverage are stored in the smartphone and uploaded to the close once data connectivity is restored.
- Teleporte Embedded offers a fallback method to secure the lock without a smartphone in case of mobile device failure

### Job Tracking

Use Teleporte access points as check points to monitor jobs and validate that they are being completed when users visit sites.

- On check-in, users can select from a list of jobs to indicate the work that is planned for the visit. Job lists can be retrieved either from the Teleporte digital key metadata or in real-time from a third-party application via Teleporte APIs.
- During check-out, Teleporte users must confirm which jobs were completed.
- Automatically handle operational exceptions and support offline mode with smart workflows.

##### All Features

## Teleporte Keyless

**Mobile Application**

Available for both Android and iOS; updated regularly with new features, improved reliability, and support for new phone models.

**Administrator Web Interface** Portal for administrators to add users, assign and revoke keys, and generate reports.

**Access Logs** Monitor accesses by recording when and where locks are opened, and by whom. Logs can be exported in CSV or XLSX format.

**Key Request** Users can request access to nearby locks from the mobile app. Administrators can approve/deny in real time (subject to data network coverage).

**Cloud Maintenance**

Teleporte Cloud servers update with no downtime, to provide automatic security updates and access to the latest features at each service level.

**Notifications** Dashboard or email notifications can be triggered on user-defined conditions, notifying anyone, in real time, about specified events in the Teleporte network.

**Lock Replacement** Easily replace a lock without losing existing configuration. Clone lock settings and transfer all keys, site assignments, lock names, and other data associated to the new lock, in just one click.

## Teleporte Enterprise

Everything in Teleporte Keyless, plus:

**Connected Latch** Require users to use the Teleporte Mobile application to close locks. Requiring this deliberate action ensures the accuracy of records, and provides real-time information on which locks are securely closed.

**Photos and Notes** Enable users to log notes and capture photographic evidence from the field using the Teleporte Mobile app, for use by administrators in audits and to ensure transparency and accountability.

**Site Assurance** Require users to check in on arrival to a site and check out before leaving, to enforce process controls, and ensure users secure access points before leaving. Administrators are notified of any process non-compliance.

**Failsafe Unlock** Unlock locks by executing a sequence of button presses, entering the code directly in the Teleporte Mobile app. FSU provides redundancy in case of service interruption, lack of data coverage, or no access to a mobile device.

**Lock Groups and Sites** Group access points using custom criteria to grant access to locks on a per-group basis, rather than on a per-lock basis, allowing the efficient management of hundreds and thousands of access points.

**Access/Configuration Manager** Customize permissions and access privileges for key management and access point configuration in the Administrator Web Interface for different types of users.

**Lock Mapping** Easily visualize your sites and access points on a map, and view dynamic lists of which sites/locks are unsecured/open, which locks may need service, geolocation of access requests, and other data.